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Office Depot: Products & Services

Office Depot is a company that specializes in selling office supplies. They have furniture for the office, ink, paper, copy machines, fax machines, computers, stationary, cleaning items, technology items for the break-room and much more. They offer copy and printing services. They also have a tech depot where you can get information, help and tips with all of your technology.

Office Depot: Company Background

Office Depot was founded by the late F. Patrick Sher in March of 1986. The first store that was open was at Lake Mall in Lauderdale Lakes, FL in October of 1986. Over the years the company grew and in 2005 they built the 1000th store in Countryside, IL. They sell many name brand products, but also sell their own store brand products as well. They offer many discount programs to their customers such as the Star Teacher Program and more. They own stores all over the US and all around the world. Currently there are 1,641 physical stores as well as the online store. Office Depot's headquarters is located in Boca Raton, Florida.

Office Depot: Customer Feedback & Reviews

Office Depot has mixed reviews. Most of the complaints I found were regarding faulty products, missing products from the orders, customer service not understanding issues, and damaged products. One consumer says, "I never received my items, and I called and talked to a representative about it, all to get someone who has a hard time speaking English for one, and for another, I never got the person to understand that I did not get my items.".

On the other hand a lot of consumers seem to be happy with Office Depot. They say they like the prices, delivery was prompt, website is easy to use, items work great, a variety of items to choose from, and good customer service. One customer states, "Have only good things to say about Office Depot. Deliveries are timely, merchandise is reasonably priced, customer service is excellent.".

Office Depot: Business Credibility & Trustworthiness

Office Depot is not a Better Business Bureau accredited company. As there are many Office Depot locations, there are also many different BBB files on the stores. This is the BBB report on the Carol Stream, IL store. On the BBB rating scale of A+ to F, the BBB rates this Office Depot as a B. They have had 2 complaints in the past 3 years and one complaint within the last 12 months. All of the complaints are closed. The complaints were from sales issues and product or services. This stores file has been opened with the BBB since 2010.

You can go to the BBB website to see ratings for other Office Depot stores.

Office Depot: Website Popularity & Google Ranking

Alexa traffic ranker shows Office Depot ranks 2,443 globally and 442 in the United States. They have a reputation of 8,439 sites linking in. The average visitor views about 5 pages per day.

Google PageRank gives Office Depot a rating of 7 out of a possible 10 points.

Office Depot: Social Media Presence

Office Depot has a Facebook page with 302,739 likes. On this page they ask questions of their followers, give out exclusive discounts, have customer reviews and much more. They have a Twitter with 29,112 followers. They have a YouTube page that shows different videos about Office Depot. You can sign up for emails with alerts from Office Depot as well. Lastly, you can sign up for mobile alerts by texting the word OFFER to 33768 (DEPOT).

Office Depot: Website Security & Safety

All information collected by Office Depot is used for business services to help better serve you. Office Depot may also share your information with third party companies. Office Depot's website may link you to another companies website that they have no control over (in this case you may want to look at that companies privacy policy). For more information about Office Depot, please see their privacy policy.

Though Office Depot uses encryption technology to protect user information they can not guarantee safety, as the internet is not 100% safe. Office Depot does not list what type of security they use for the site.

Google Safe Browser does not currently show this website as suspicious. They are not hosted by any malicious software and currently have no known viruses associated with this site.

Office Depot: Pricing & Packages

Office Depot, when compared to other stores that sell the same kind of merchandise, is averagely priced for the items they sell. Some items cost more then other stores, but other items cost less than other stores. It all depends on the specific product, and the sales that each store is having at the time.

Office Depot: Shipping Rates & Policies

Office Depot offers free shipping with qualified orders over $50. Most items are available for next business day delivery. Orders can be delivered to the home or office, or picked up at a local Office Depot store. Shipping is calculated using object weight, dimensions, and where the product is being delivered.

For orders being shipped to APO/FPO addresses you must contact Office Depot directly to place an order.

When using in store pick up, your item will be available within 4 hours of the purchase.

Office Depot: Payment Methods Accepted

If paying for your Office Depot order online, you can pay with major credit card (Visa, MasterCard, American Express and Discover), gift card, or Office Depot Business or Personal credit cards.

If purchasing an item in store, you may use the above mentioned payment methods as well as cash, or check.

All items must be paid in full at the time of purchase using one of the methods listed above.

Office Depot: Returns, Refunds & Exchange Policy

Office Depot will except returns of their brand products (excluding Office Depot Brand Ink and Toner) at any time with original receipt.

Office supplies may be returned in an unopened package with original receipt up to 30 days of purchase.

Items returned over $10 without a receipt will be refunded for a store credit.

You can cancel an item you purchased online as long as the cancel option is available. If this is not available, you can not cancel and must return the item.

Items can be returned online or in store.

Office Depot: Product images & screenshots
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